FAQ

General

Can I commission you to make a miniature or customize a miniature?

No, I'm not open for commissions and will not be for the foreseeable future.

___

I'd like to work at Comet Lord Miniatures!
I'm currently not looking to hire. Comet Lord Miniatures is currently a solo project - If I decide to expand, I'll update this!

___

Are you available for Video Sponsorships, Collaborations, etc?
I might be interested in sponsor a video or a collaboration if I have time! I'd be open to discussing it more! Please fill out the contact page and let me know price estimates, requirements, statistics, etc.

Physical Miniatures

What should I expect with these miniatures?
These miniatures are mixture 3D printed and resin cast parts depending on the miniature. They are high quality and have plenty of detail.

With the nature of resin cast and 3D printing, these miniatures will need some cleanup - like removing sprue/supports and cleaning up seams from casting.
Resin cast parts can have minor bubbles that can be easily patched.

So it is a good idea to have a model knife, some 'Green Stuff'/Miliput and some glue on hand when you put these together!

___

There is a problem with my order, what do I do?
Fill out the contact page and I will get back to you within a few days.

___

I'd like to get a refund.
I'm not offering refunds, but if there is a problem with your order - please let me know through the contact page and we can sort out how to correct the issue.

Shipping

How much is shipping?
- $13 CAD for US Orders

- $25 CAD for Canada Orders

- $45 CAD for Rest of World Orders

It will also be the responsibility of the customer to cover the cost of Customs / Duty charges.

___

When will my order ship?
Typically everything should be in stock and will ship within a couple of days. If there is a high volume of orders or during holidays it may take longer!

___

Where is my order coming from?
All physical miniatures are shipped from Sandy, Utah.

Digital Miniature Files

Do you offer or have plans to offer merchant licenses to sell printed pieces of your work?
No, I'm currently working towards selling printed/resin cast miniatures. So all the digital files on here are not for commercial use.
They are for personal use only.

___

Are the digital files presupported?
Not all of them yet. I've been slowly getting the backlog of miniatures
presupported. On the home page there is a "presupported" collection
that includes all the presupported files.

___

Can I get a refund on my digital file purchase?

If the file has been downloaded I will not issue a refund.